Magento Support Packages

Pay as you Go Support:

If you would rather pay for your Magento support as you need it, we recommend our pay as you go plan. When you need support you simply pay for the time in hourly basis. In the first instance, you will need to email us at and our support team who will provide a quote which must be paid full in advance of the work.

This includes all elements of support from Magento questions, additional features, training, and any customization work.

  • $35 per hour.
  • Response within 24 hours.
  • Initial requests via email only.
What’s Included Pay as you go Starter Pacakage Corporate Package
Team viewer Support
Skype Support
Email Support
Priority response request in 24 hrs
Development support (Errors fix, Bugs removal, new banner addition etc)
Product support
Project management and support team
Direct co-ordination with Magento programmer
3 Monthly site backup
Magento Latest version updates (Extra hours above the package will be charged at $8/hr)
System Training
Monthly Support Hours N/A 12 20
Monthly Package Cost $35/Hr $280 $400

For any further assistance or clarification you can call us at