Magento Support Packages
Pay as you Go Support:
If you would rather pay for your Magento support as you need it, we recommend our pay as you go plan. When you need support you simply pay for the time in hourly basis. In the first instance, you will need to email us at sales@estoreseller.com and our support team who will provide a quote which must be paid full in advance of the work.
This includes all elements of support from Magento questions, additional features, training, and any customization work.
- $35 per hour.
- Response within 24 hours.
- Initial requests via email only.
| What’s Included | Pay as you go | Starter Pacakage | Corporate Package |
|---|---|---|---|
| Team viewer Support | |||
| Skype Support | |||
| Email Support | |||
| Priority response request in 24 hrs | |||
| Development support (Errors fix, Bugs removal, new banner addition etc) | |||
| Product support | |||
| Project management and support team | |||
| Direct co-ordination with Magento programmer | |||
| 3 Monthly site backup | |||
| Magento Latest version updates (Extra hours above the package will be charged at $8/hr) | |||
| System Training | |||
| Monthly Support Hours | N/A | 12 | 20 |
| Monthly Package Cost | $35/Hr | $280 | $400 |
For any further assistance or clarification you can call us at sales@estoreseller.com